Official information
Payment and Cancellation Policy
Payment: The full amount of the stay is paid online by card at the time of booking.
Free cancellation: You can cancel free of charge until 15:00 (Batumi time) one day before your arrival date. In this case, the full amount is refunded to the same card.
Late cancellation or no-show: If you cancel after this deadline or do not arrive, the cost of the first night is charged and the remaining amount is refunded to the same card.
Early departure: Unused nights after check-in are non-refundable.
Refunds: Refunds are processed to the card used for payment. Depending on the bank, the amount usually appears within 5–10 business days.
Contact: King Alex Privilege, 42 Rustaveli Ave, Batumi, Georgia. Phone/WhatsApp: +995 557 18 35 18
